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Phoenix Exteriors is a Malarkey-certified Emerald Premium
and Emerald Pro Residential Contractor
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Since 2007
Phoenix roofers provide solid and reliable roof repair work with provide the best customer experience possible.
WHY OUR CLIENTS CHOOSE
PHOENIX ROOFING & EXTERIORS
Although I didn't have service performed by Phoenix they were very professional and accommodating when it came to a refund for my deposit.I had originally contacted them in the hope of a gutter replacement for a Georgian style home in West Rogers Park. When their staff came out they inspected the site and quoted me about $1900 for the job - which I thought was very reasonable.Come to the day of installation and upon closer inspection the tech told me that although my gutters were rusted externally, it was only surface rust and they still channeled water fine. Additionally my layout was extremely unique in that the gutters were part of the whole fascia, which would have necessitated removal of that part of the home as well.With this new complication the price ballooned to a point that I didn't feel I was getting adequate ROI. Their salesperson apologetically agreed and I received a refund check for my deposit within a few days with an apology.I can completely understand how the fascia aspect could have been missed the first time, and I'm extremely grateful that the work didn't proceed as planned and then have the costs explode. Hopefully we'll be able to work together again. Until then, I was satisfied with their communication and professionalism.
Robert H.
23:22 08 Jul 20
We really enjoyed working with Phoenix Exteriors, they went out of their way to help us get a new roof through our insurance company after it was damaged by weather. Dan and Juan were who we worked with and they were professional, helpful and we highly recommend their services!
Joel C.
01:51 03 Jul 20
Nathan explained solar panels virtues to me. Everything went smooth.The inspections and install went well. My electric bills have been $20,$16, and $6 the first three months. I am very happy with everything.
Bud E.
01:47 18 Jun 20
I haven't had Phoenix Exteriors replace my roof, however I have had them out to assess any potential damage after a storm. We were told by Dylan that our roof was in good condition & we didn't need repairs. I was pleasantly surprised by the honesty; I was sure we'd get stuck with a huge bill! I've relied on Dylan to assess roofs for me several times and I've always felt he is friendly, trustworthy, and professional. If I ever do need my roof fixed, I will call him again for sure! (San Antonio area)
Karen S.
23:55 25 May 20
We suffered hail damage in a recent storm, and my previous go-to roofer had sadly passed away last autumn. So, I suddenly needed to find a new and trustworthy contractor in an industry with a bad reputation. When I asked around, another parent recommended Phoenix Exteriors. I requested an inspection through their website, and Tyler arrived on time the next day as scheduled. He checked my roof, showed me the photos of what he found, answered all my questions, and was very helpful. While I was deciding who to work with, he patiently answered all my questions. I was also impressed with the brand of shingles which they use and warranty. Tyler was here to meet with the insurance adjuster, helped me to understand the insurance's estimate. and did not try to up-sell me on anything. Juan was great as the production manager. He explained the installation process, answered all my questions, and made me feel that he was caring for our home as he would do for his own. The installation went well and their cleanup was thorough. I'm very happy with the experience and happy to recommend Phoenix Exteriors. No one wants to deal with storm damage (and I hope I never need to so again), but they made it as easy as I could have imagined.
Don D.
01:49 20 May 20
We have worked with Eric and the entire team at Phoenix on numerous projects. This is an excellent company that has stepped out as a leader in our industry. Eric has provided solid, non biased guidance to ensure others share in the successes he and his Phoenix have earned. It's rare to find a company that puts integrity over profit. If you're looking to get your remodeling project done by good honest people, work with Phoenix!
Robert C.
12:46 19 May 20
Pete and his team arrived at the agreed upon time and finished work the same day. In fact Pete showed up early to make sure the work area was ready when his team arrived. I was updated throughout the day with up close pictures of the work as it was done. Great work was done and I'm very happy that I chose Phoenix Exteriors!
bobby W.
02:29 09 Apr 20
Our roof was in need of replacing and Phoenix Exteriors did an outstanding job from beginning to end. They explained everything to me, every step of the way. They also worked directly with my insurance company! They worked quickly and the finished product is perfect!
Karyn C.
20:36 08 Apr 20
The whole process could not have run smoother. Tyler was extremely thorough in his presentation and estimate was spot on. Pete was on top of each step during and after the project concluded. The roofing team performed above and beyond my expectations. The Malarkey® Shingles were the right choice and look great too.Thank you so much for a quick and easy experience.You can not go wrong choosing Phoenix Exteriors for your new roof.
Frank J.
23:55 25 Mar 20
Phoenix Exteriors made the process of getting a new roof after a hail and wind storm so easy. I’m a working Mom and they were awesome in communication and delivering on time before our daughters 7th birthday party. Our yard was cleaned so well and I couldn’t be happier with how our new roof looks. If you’re looking for an honest roofing company that delivers on their commitment this is it!
Ashley W.
01:20 12 Mar 20
I would HIGHLY RECOMMEND Phoenix Exteriors for anyone needing roof work. Dakota and his team had made the entire process exceptionally easy, from when Tyler first knocked on my door all the way through the production process. Pete did an amazing job managing the production team throughout the process. The guys had kept me informed of everything and did a great job of educating me the entire time. They were able to get my entire roof replaced through my insurance at no cost to me, CRAZY!! It looks amazing, and I had been able to pick out all the details- the shingles, color, etc. that had best fit my home! I would not hesitate to use Phoenix for any of my other properties in the future! 5 Stars + great customer service and overall experience!!
Lindy P.
16:15 26 Feb 20
Excellent service and quality work. Mr Bellony Anglade Very Honest individual and helped me a lot for replacing my house roof , . Definitely recommend them for service in the San Antonio area and will be using them in the future. with my best regards. Mohammed Ali.
Mohammed A.
22:42 21 Feb 20
We needed a roof replacement because of hail damage. Tyler with Phoenix Exteriors was great to work with. The roof looks great and no surprises with the invoicing at the end.Thanks Phoenix and Tyler!
Ryan S
17:06 21 Feb 20
I worked at Phoenix Exteriors on the solar side and wanted to take a minute to write about my experience as an employee. I really liked the team and the culture there. We were always put in a position to succeed and when we found something that needed improvement, immediate steps were always taken to fix it. The job was outside sales, so you can't fake your way to success, but if you put in the time and effort, Phoenix will make sure that you're taken care of.
jasonthomas93
03:48 12 Feb 20
Kelvin? Keldon? (i forgot his name) came out to check some concerns and questions i had about my roof. Luckily, there was nothing to worry about. He was very helpful in explaining all the things to look out for. He also connected me with some gutter installers as my next step to making sure i get ahead of foundation issues.
Rolando G.
03:08 29 Jan 20
I called Phoenix to come out and inspect my roof based on the recommendation of a friend of mine who had a good experience using them to replace his roof. They arrived promptly as scheduled, were very professional, and conducted a very thorough inspection of my roof. The rep, Dakota, sat down with me and went over their findings, showing me pictures to back up what he was telling me. I felt he gave me a very honest and thorough roof evaluation. Although it turned out I did not need roof replacement, or any immediate repairs, I will definitely use them when my roof does require repair or replacement. I highly recommend them to anyone looking to get their roof inspected.
Brad S.
21:53 27 Jan 20
Great job, customer service and outstanding team!
Diane H.
22:10 16 Jan 20
These guys are great. I called them for a second opinion on a roof inspection a while after a hail storm - the first inspector was a door-to-door group that were not the most honest. But the guy with Phoenix Exteriors was patient. They did the minor repair needed immediately after the inspection, showed me how to prevent future issues, and was super helpful. I'd call these guys again any day.
Brennen R.
04:46 09 Jan 20
KelDon was wonderful to work with. He checked my roof for any storm damage. Luckily I did not have any major issues and he fixed the minor issue I did have. Great work ethics. I would highly recommend him to anyone in need of roof replacement.
Lyssa W.
19:45 24 Dec 19
We would like to thank Tyler and Pete for the outstanding job on our new roof. Explained everything in details. Step by step and step by step. The process was extremely simple and right to the point. Workmanship excellent. Totally professional and complete cleanup. Tyler explained the insurance process and we were able to ask questions and got all questions answered. We'd like to highly recommend Phoenix Exteriors for anyone considering a new roof. Thanks again for the great service.
Desera B.
00:49 12 Dec 19
KelDon has been incredibly informative and helpful during this process. The company overall has been thorough and they have made it super easy to navigate so far. I highly recommend this company!
Nancy H.
21:39 04 Dec 19
Kyle Washnock was very responsive. I appreciate the feedback Kyle gave on my roof. As soon as I am ready to start the repairs I will be giving Kyle a call back. Thank you for the great service. Kyle you are an asset to the company.
J P.
17:49 28 Nov 19
I recently had Phoenix Exteriors fix my house after storm damage. Kyle W. was professional and efficient and my roof looks good as new! Couldn't be more pleased with Phoenix and definitely recommending them to others.
amy P.
17:49 28 Nov 19
Phoenix Exteriors did an awesome job at our place, Kyle was very knowledgeable about the process and kept me informed at all times. I would highly recommend them to anyone!
T P.
20:39 26 Nov 19
Kyle is knowledgeable and helpful when it comes to roofing. He came by to inspect our roof after the last storm. Definitely coming back when it’s time to do roof work.
Kristina P.
02:15 26 Nov 19
Contacted Phoenix exteriors after a friend referred them to me after having a god experience with them. Kyle Washnock came out to the house and was extremely helpful showing my the difference options I have and was not pushy at all. I had a lot of questions and he answered all of them. I am going ahead with them over the other 3 quotes I received value and timeline was best for me.
J W.
13:59 25 Nov 19
Excellent service and quality work. Honest assessment of my roof, along with good advice on hail damage and solar options. Definitely recommend them for service in the San Antonio area and will be using them in the future.
Brad C.
23:46 24 Nov 19
My home sustained some damage recently and Kyle was very thorough and efficient at going over options and how I can get my roof fixed. He was the most personable and honest feeling person I’ve had take a look, of 3 companies. Will be keeping him in mind for when I’m ready to get it fixed!
William N
18:38 24 Nov 19
I had a very informative conversation with KelDon about some potential storm damage, and the process for getting it taken care of. He was both knowledgeable and patient in answering my many questions. Will definitely be keeping his card handy in case we do need it, he seemed honest and thorough. Don’t meet too many people who really seem to love being good at their job the way he does, that was refreshing! Highly recommend!
sheila R.
18:18 24 Nov 19
Enjoyed working with Kel Don, very professional, honest, and customer oriented! He walked me through the process and have no worries as we move into the installation phase of the job.
Gene S.
03:25 23 Nov 19
They were constant professionals and have had excellent follow up. Not pushy, but extremely knowledgeable. I would highly recommend!
Jack W.
19:48 22 Nov 19
I Would highly recommend Phoenix exteriors. Very professional, very responsive to questions and concerns. Keldon is very professional,honest, and customer oriented. The whole process was made easy with Phoenix team.They walked me through each step of the process. During the install they were on site managing the working crew and communicated to me throughout the whole job about concerns and progress. I am very happy with the results....I would recommend Phoenix Exteriors to anyone. Thank you! fir a job well done!
Keith H.
00:36 13 Nov 19
Just met with Dan Landry from Phoenix Exteriors. He approached me while I was outside and was not pushy at all. He requested and was granted permission to inspect my roof for hail damage. He took pictures of what he found, and was honest enough to tell me there wasn’t really enough damage to warrant filing a claim. He said he would if I wanted, and left it up to me. He was not pushy nor did he try to convince me I had to get my roof repaired. We agreed that i would keep his information and he would get first opportunity after the next hail storm. That’s how i like to do business!!
Bob F.
20:04 18 Sep 19
KelDon came by today to inspect my roof he was great smiling make me feel at ease he spoke to me about getting my roof fixed I felt very welcome with him he gave me a lot of information he took pictures and spoke to me of everything to expect when getting the job done I am so excited for him to come back. I would definitely recommend him to do the job
Bertha C.
15:21 14 Aug 19
Had a roof inspection done by Kel F. from Phoenix, not only did he show up as scheduled but he answered all of my questions and then some.
Stephanie L.
19:45 02 Aug 19
Keldon F came by this afternoon to inspect my roof. He was fantastic - super polite and very knowledgeable, I’m very happy with the service he is providing - would definitely recommend him! Thanks you!
Amanda Van V.
23:44 01 Aug 19
Keldon F. was flexible with my schedule, knowledgeable and very professional.
Yazmine G.
23:41 01 Aug 19
KelDon F was amazing and fantastic. Incredibly knowledgeable and very easy to talk to. He knew what he was doing and he knew what he was talking about. Explained everything to me in basic terms as I am not a roofer and was able to show me where damage was and how it most likely occurred. I’d have this man build my whole house! Very polite and professional. I’ll be sending him to everyone I know.
Daniel G.
21:34 01 Aug 19
I had Keldon F come over to my house and inspect my roof for some weather damage, since the last big hail storm got my neighborhood good. Charming and helpful and took tons of pictures for me. Definitely coming back when it’s time to do roof work.
Fabiolean
16:34 01 Aug 19
Tyler Hefel was referred to me by a co-worker. He was professional, timely and patiently answered all my questions. He came out for a free inspection that I dreaded as I was expecting the worst. To my surprise, he said, my roof was in really good condition but had few missing shingles. I asked for the cost & he said, "No charge". Wow!!! He offered to do the job free of charge. He came out the following week to put up those missing shingles. Viola. Roof problem solved. I'm still a bit floored. Tyler was very professional, timely and did the job for free. He deserves more than 5 stars. I'll definitely be calling when I do need to replace my roof. Thank you Tyler! We truly appreciate the time you took to help us out.
Sarah B.
20:48 22 Jul 19
we had or roof replaced by Phoenix Exteriors 10 years ago and they did a great job -very professional - recently we experienced a severe hail storm in our area so without hesitation we called Phoenix Exteriors to inspect our roof - Eric came out - inspected our roof and found we only had minor damage to a few tiles which he came back and replaced - he also took the time to inspect our chimney stack and saw that we had some rotted timber that should be replaced and brought this to our attention - he also took the time to check our attic space and noticed we had a ventilation problem that we were unaware of and informed us on how to remedy the problem - it is so refreshing to have someone you can rely on and trust and go above and beyond what is required in this day and age - without hesitation we would recommend Phoenix Exteriors 100% - thank you
david J.
15:39 15 Jul 19
We had a great experience with our energy consultant Nathan Hembree! He was always available to answer all of our questions and made sure that we understood how all of this works. Looking forward to installation time!
VoVa C
17:45 06 Jul 19
If your looking for someone to check out your roof Phoenix Exteriors is the company to choose! I did my research before choosing them and they have the nicest of people there. Ryan was able to help me out and he was very professional!
Kim
03:18 06 Jul 19
I’m a realtor of many years and having a roofing guy is always a plus! I was able to get a few of my clients free inspections to see how bad their roof was, and.... Ryan was very knowledgable and honest. He told me right away what what the issue was and helped me. Thank you!
Jason J.
03:02 06 Jul 19
Best roofing company out there. Delt with my fair share of roofers. My cousins a roofer and even he was impressed. Talk to ryan and if you ever need help with something hes your guy!
Baby D.
02:41 06 Jul 19
Phoenix exteriors was able to help me out in a time of need. I had a missing shingle and was having money issues. Ryan was able to help me replace it at no cost and I couldnt be happier. Thanks so much guys! Definitely recommend them!
Mew_Lv1
01:40 06 Jul 19
Not only did they give me a free inspection, they acted like a friend instead of a salesman. I was told by another roofing company that I needed a full replacement and quoted me some outrageous number. Ryan from phoenix came over and let me know my roof wasn't in bad shape and still had plenty of life left. Appreciate honesty!
Alan L.
01:20 06 Jul 19
We just signed contract with Phoenix Exterior to install Solar Panels. We are very pleased with Nathan Hembree. He helped us understand the process of solar panel installation very well. We recommend him and this company to everybody we know who is interested in eco solar energy.
Niraj A.
21:20 05 Jul 19
Ryan did a free roof inspection for us because we had a leak coming into our kitchen. He was able to let us know that the roof was still in good shape and had some life left in it. Its nice knowing that not all sales people are out to get you.
Christy P.
20:22 05 Jul 19
So far, my experience with JaMauris has been quite pleasant. Such a nice and knowledgeable guy. JaMauris has been very diligent about working with my insurance company trying to get my roof replaced. I appreciate all his effort and highly recommend Phoenix/JaMauris.
splchicago
18:15 05 Jul 19
Recently encountered a “Door Knocker” named JaMauris from Phoenix Exteriors. I’ve had bad experiences previously with solicitors, but this young man totally changed my outlook!! By the end of our meeting I had nothing but great advice given to me, and received a thorough inspection of my entire home and roof! This young man exceeded my expectations and definitely will be getting my services in the future!!
Marchell R.
16:40 05 Jul 19
I was going for solar panel but decided to just do the roof instead. They explained everything to me and did not even hold it against me. They are still helping me with my roof as well as working with insurance company. I will take them anytime.
Grace M.
15:58 05 Jul 19
We met Nathan Hembree at an event when we had just signed a contract for solar panels on our roof. We decided to give Phoenix Exteriors a chance to earn our business and put a hold on our current agreement with the other company. After putting Nathan through the grinder and questioning every aspect of the proposal, we confidently gave our business to Phoenix Exteriors. Nathan’s knowledge, patience and flexibility sold us. We also feel comfortable knowing we’re working with a reputable roofing company. Can’t wait for our solar panels installation.
Khemarey K.
15:03 05 Jul 19
Phoenix is the best ! Straight up sales reps! Who know their stuff!! And they especially know how to take care of their customers!!!Thank you Igor, always a pleasure working with you!
Ivan S.
12:05 05 Jul 19
When i’m looking to pay for any product or service that I don’t know about I want to work with someone who feels trustworthy. We met with a guy called Igor at this company and he was great. Straight forward, very frank, didn’t oversell anything, no BS. He’s been great to work with, has followed up on everything he promised he would. I would defo recommend 👍🏼
Alisdair M.
03:51 05 Jul 19
A young man named JaMauris came and give me information about roof repairs because of the recent storms. He was very knowledgeable and nice. We just had some work done and if something comes up, I will call him back.
Monica R.
18:38 04 Jul 19
Wonderful Experience. JaMaris Johnson was very professional and very helpful. He was present when statefarm came out to look at our damage which put us at ease. JaMaris helped the adjuster find damage she missed. Thankful he was here to help. Company is very reputable and have heard nothing but great things. We really did our research before going with Phoenix and couldn’t be happier that we did. Thank you JaMaris and Phoenix.
Denise A.
14:45 04 Jul 19
Nathan Hembree was quite helpful right from initial meeting through contact and inspection. No sales pressure. Great folks to work with.
Sanjay A.
19:52 03 Jul 19
Igor knocked on our door and usualy we don't engage much in sales conversations on our doorstep, but he was very friendly and communicative that he got us interested in what his company can offer to us. Seamed like he is really standing strong behind Phoenix Exteriors brand and very confident of their services. We had few meetings and phone calls since then and we are positively surprised how responsive he is. Looking forward in doing all the work with Phoenix and will definitely recomend them to friends and family!
Julian Alberto López G.
01:29 03 Jul 19
We had hail and wind damage to our home. JaMauris from Phoenix Exteriors was at our home the following day! He met with our homeowners insurance company and we were approved for a new roof, siding, gutters, facia, garage door and screens. Our neighbors on both sides of our house used a different company and their insurance did not approve them for any repairs. JaMauris is professional, honest, personable and quickly responds to texts and emails. We would highly recommend this company and know you will not be disappointed.
Marcia M.
00:46 02 Jul 19
I am a real estate broker/investor and it is very important to find reliable vendors for various rehab/remodel projects. I was referred to Phoenix Exteriors, Inc. by another broker and I contacted Igor. He was very nice, quick to respond to emails, extremely professional and an all-around great guy! I will be recommending Phoenix Exteriors, Inc. to my clients. Igor is officially my roof and siding "go-to" guy!
Brian T.
02:03 01 Jul 19
We are extremely satisfied with our choice of contractor.The meetings were always productive and never rushed.We appreciated the frequency and availability of the meetings as well.They clearly outlined expectations for budget and timeline.they demonstrated professionalism and great.customer service.Our project was completed on budget and on time.We arr extremely pleased with resiult.We are greatfull for recommendation.Perfect.(the special thanks to Igor.)
greensleek
01:01 01 Jul 19
We just signed a contract for a photovoltaic system with Phoenix Exteriors and so far the process has been fantastic. Our solar rep Nathan is very knowledgeable and flexible. I work in the solar industry and I was very pleased with the pricing, equipment selection, and the no pressure sales pitch. Looking forward to installation time!
Darek U.
22:16 28 Jun 19
They did great job in our house .Highly recommended.
Mariusz K.
02:50 14 Mar 19
Great guys that do great work. Came to my house, examined the roof and told me insurance should cover it. I was doubtful because a couple of months before another roofing company had examined my roof and as soon as I told them who my insurance company was, they said it was very unlikely they would pay. Phoenix guys took care of everything with insurance company. Got a new roof and all we had to pay was the deductible :-). With this great results, I also used them on my rental property. It went as smooth as this one too. Awesome!!
Mikel G
14:33 12 Mar 19
Everyone at Phoenix is wonderful to work with. Great turn around time and very professional. Office manager is very sweet and helpful as well. Highly recommend Phoenix for your roofing needs!
Emi Trevino - W.
15:37 07 Mar 19
10 stars not enough. EXCEPTIONAL SERVICE. Thinking about selling house and insurance does not cover minor wind damage on roof, so when the doorbell rang and Dan Lardy of PHOENIX Exteriors was there, I listened. We talked and he said he would be back in a couple of days. He returned in two days, I asked for a quote and he said, no charge, we do freebies once in a while, and will be back first of next week. I am in shock and a bit skeptical. Rained Monday and Tues. and on Wed. I returned from errands to find 4 smiling guys on my roof repairing it. These guys are honest, efficient, trustworthy and experts at what they do. They also have a heart. What else can I say. You can’t go wrong with this company. Thank you so much!
Sue Nosler G.
16:16 21 Feb 19
We just had our entire roof replaced - Phoenix did an outstanding job of working with our insurance company to get the roof covered - we thought it wouldn't be possible - but Phoenix made it happen! We worked mainly with Barry - he was extremely professional, prompt, courteous and always returns my calls very quickly. Highly, highly recommend them - A+++
Lindsey M.
18:30 06 Feb 19
Our home received extensive hail damage this past summer. My husband and I called our insurance company and Phoenix exteriors at the same time. Phoenix exteriors came out the same evening of my call. They conducted an inspection around the entire house. They brought their ladder, and were up at the top of our 2nd story home in a matter of minutes. After about 30 minutes of inspecting around the home, they showed us the pictures of all the damage. Not only did they take pictures of the roof damage, but also of the other damage that the hail had caused to the screens, wood frames, pipes on top of the roof, and the central air and heat unit that were damaged as well. While up on the roof, they noticed sections where the plywood was exposed. So they got up there and covered it all up with a tarp. We had rain and more hail for the next two weeks that followed. The insurance company took a week to come out and stated they could not climb up to the second story due to liabilities. They could not fly a drone because our home is within to the miles of the airport. So, they had to hire a 3rd party company to take pictures of the damage, and they took another week to come out in order to assess the damage. Luckily, Dakota and his guys had already come out and covered up the sections that were severely damaged with a tarp. Dakota and his team took care of working with the insurance company and the 3rd party, ensuring that the insurance company was aware of all of the damage. They also handled the paperwork and ensured that we were within the requirements of the H.O.A. They submitted all the forms and resubmitted forms more than once to the insurance company in order for them to pay out for all of the damages. The best thing was, even though the insurance dragged their feet, Phoenix Exteriors did not. Not only were they excellent in dealing with the insurance company, but the quality of their work is also excellent. The new roof gives new life to our home. We are honored to recommend Phoenix Exteriors for anyone needing to repair or replace a roof. Once we picked out the color of the shingles and the type of shingles we wanted, they ordered the materials, delivered, and replaced our roof quickly.
Cindi M.
21:32 02 Feb 19
Dakota Heim was very thorough and professional. I will use Phoenix Exteriors when I need any additional repairs or the replacement of my roof.
Leslie L.
19:57 30 Jan 19
Tyler was SO great! He gave me so much great information about what he and his company does! So glad I was able to find this company on google and write a review about the great service I experienced.
Melanie T.
20:36 20 Jan 19
Very happy with my experience with this company. Would recommend them to everyone i know! Tyler and Dakota are great at their job!
Triana L.
04:31 20 Jan 19
This company is fantastic, the work that the company was able to produce in such a short period of time and at little to no inconvinience to myself was amazing. Would highly recommend their work to anyone looking for exterior repairs.
Hunter S.
03:36 18 Jan 19
I had a great experience with Phoenix Roofing. Tyler from Phoenix Roofing stopped by my house during the day and he was able to diagnose what was wrong with my roof. My husband and I were worried about how we would be able to pay for the repairs as we weren't expecting to have to fix our roof but Tyler was able to get with our insurance company to get the ball rolling. We still expected to have to spend some money but Phoenix Exteriors was able to get the insurance to cover the whole bill! The project managers were amazing and the process was really smooth. The construction only took two days and we were not displaced from our normal lives at all. I would highly recommend to anyone who is reading this. I don't write reviews often but I wanted to share this great experience because I didn't know I was even in the market for a roof repair but Phoenix Exteriors made the process so simple and efficient.
Joshua G.
03:29 18 Jan 19
Would highly recommend Phoenix exteriors. Very professional, very responsive to questions and concerns. Dylan is very professional,honest, and customer oriented. The whole process was made easy with Phoenix team.They walked me through each step of the process. During the install they were on site managing the working crew and communicated to me throughout the whole job about concerns and progress.
Sharper E.
16:14 13 Jan 19
This company has been our Santa Claus this year. It was truly a Jesus moment when Steve came to our door. Our insurance had previously denied our roofing claim but Phoenix was able to help us get approved when we reopened the claim. They finished our new roof and cleaned up all of the mess in less than two working days and they did an amazing job. Our roof was so damaged that the county was writing us hate mail. Now we have the best roof on the block. Thank you!!!! Thank you!!!! Thank you!!!!!
Deborah O.
20:27 11 Dec 18
Communication is great. Very timely professional, Honest and upfront. Company takes pride in what they do.
Ivory B.
21:36 15 Nov 18
The work was done efficiently and as promised. Steve returned after completion to fix a couple of minor outstanding items and everything was done properly. This is a professional outfit and they did everything they promised to our satisfaction.
John F.
16:47 10 Aug 18
I was extremely satisfied with the work that was done to my gutter and downspouts. Eric got back to me promptly, came to my house, provided an estimate and scheduled the work to be done in a timely manner. Chris and Brandon did an excellent job in correcting the problem areas, answered all our questions professionally and were extremely knowledgeable. Both took time and care doing the work like they were repairing their own homes. Thanks again for another great experience.
K J M
01:41 01 Aug 18
Had an issue that needed to be dealt with. Eric, the owner, handled it with extreme professionalism and made sure it was corrected until I was satisfied. Great leadership and customer service in this company.
Russ K
22:16 27 Jul 18
Ask For Steve Milam! Steve was extremely helpful getting what we needed with our insurance company. He was very detailed and did everything in his power to make our life easier in walking the path of getting our claim completed. The team from Phoenix who did our 3 roofs were extremely kind, detailed in clean up and happy guys all around. The team leader onsite was very smart, informed and always thinking what he could do better for us. Steve stopped by every day to ensure our happiness, the teams quality of work and generally answering questions on issues as they arose. We had a huge difference in the new roof and the siding of our exterior wall as we went from 3 layers to 1 layer of roof. Steve's team solved that issue expertly and with in budget. We were extremely happy with Phoenix Exteriors and Steven Milam in particular. Thanks guys! Clay and Christa Stevens
Christa B.
20:55 27 Jun 18
Our roof was hit by a terrible storm with high winds and hail. Insurance was a nightmare to work with. Phoenix was able to help us get what we needed and repaired our roof without damaging any of our siding or landscape. We were very pleased. We hightly recommend them.
Windi S.
00:44 27 Jun 18
We have the best roof on the block! Quality materials and craftsmanship. Working with Dakota made the experience even better. Phoenix did a great job! Highly recommend
eva T.
23:53 25 May 18
I have worked for 13 yrs now in the insurance related storm restoration business. I have worked for Phoenix Exteriors & Restorations, Inc. for 5yrs and has been absolutely great. I have seen many things in this business that are not right. Phoenix Exteriors has high degree of integrity that comes from the leadership of it's owner, Eric Stanis, that is seen throughout the company. Customers satisfaction is most important and it is seen throughout all operations of this company. I would recommend Phoenix Exteriors for any and all roofing needs. Thanks. Henry Todd.
Henry T.
01:05 05 Mar 18
Phoenix has just finished installing a new metal roof and I'd like to say thanks for a job well done from start to finish. They helped with insurance and the estimate/bid was reasonable. Also want to give a big thank you to Dakota, Troy and Raul for going above and beyond for us. This means a lot to a customer. We were always informed of when and what they would be doing and kept their word. The few phone calls made were always answered immediately or returned very timely. Actually the roof was only the beginning: from there we did over the patio, siding on the back of the house, new windows and new doors. There was a lot of demo and it was all done efficiently and timely - every phase could not have gone more smoothly. and the area was left cleaned up every night. The only delay was my own doing as I had a stay in the hospital that put everything on hold and they were willing and cooperative in waiting for me to get back on my feet -- so I could "supervise".There is no doubt I will highly recommend them to anyone. They were very professional and really wanted to please their customer.
Barb W
21:53 16 Jan 18
Words cannot describe what an exceptional experience I had with this team. Troy Brehmer and his team handled everything from my roof to the skylights to advocating on my behalf with my insurance. I am very pleased with their professionalism and would work with them again. Please consider using this company for any of your contractor needs.
Susana M.
05:54 12 Jan 18
Look no further! Phoenix Exteriors is your final destination in terms of quality, service, value and overall experience, from start to finish! As a tenured real estate professional, as well as a veteran homeowner with well over 1/2 dozen residences under past ownership, I can without a doubt say that Phoenix delivers on their promises and meets and exceeds expectations. Having recently completed our major roofing project in the western Chicago-land area, Phoenix (and in particular veteran sales associate Steven Milam) is top shelf!! Specifically, not only did Phoenix/Steven expertly navigate the initial quote/interface with our insurance company, but their communication and assistance with everything from timing, roofing materials, shingle options, planning, pricing, advance notice and what to expect “day of” project start was professionally communicated and shepherded. At any time/day of the week Steven was always available to answer any of our questions (big, small or superfluous!) In closing, I would say that, if you receive a knock on your door from Mr. Milam, and he says that he believes that he can assist your family with a new roof or siding, etc. . . . And that the cost to you or your family will be nothing to minimal — listen up! This professional knows his business, and he always places his customer needs and concerns first.
Timothy W.
21:47 10 Jan 18
Phoenix Exteriors replaced the roof at my residence and rental property. In both cases they were professional, punctual, efficient, and the work was completed in a timely manner. I had sufficient help in understanding and navigating the insurance claims process. The price they quoted to us was the price we paid to the penny. I rate four stars because we found more debris left behind on our property than I would have liked. Particularly in the case of the metal roof, we keep finding a lot of little sharp scraps of metal and quite a few screws in the driveway and yard. Still, overall it was a positive experience and we are happy with both the process and the product of their work.
Heather H.
14:32 10 Jan 18
Overall great experience working with Phoenix Exteriors, I highly recommend them. Ryan helped to make to make the whole process quick and painless. Thanks!
Christian
03:55 10 Jan 18
Ryan is outstanding! He was very helpful and went out of his way to help me through the process of dealing with my insurance and making sure that everything was taken care of for me. He was very nice and helpful and understanding because of my Alzheimer's. I would recommend him to anyone. He is an outstanding guy.
Linda F.
19:46 09 Jan 18
Ryan Manion did a great job in getting our roof replaced. He handled the insurance claims and kept me informed of claim status. Work was done on time as promised. He is knowledgeable and easy to communicate with.
Arturo Fuentes J.
18:33 09 Jan 18
My husband and I would definitely recommend Phoenix Exteriors. Our project manager, Ryan Manion, did an excellent job of explaining the process, working with our insurance company and keeping us informed of when the work would be completed.
Leigh H.
17:15 09 Jan 18
I would Recommend this company anytime, had a great experience, and was updated every step of the way, thank you Ryan very professional
Reuben K.
14:18 09 Jan 18
Steve is very responsible and “on top” of getting the job done. If he’s working for you you can expect results!
Kristin D.
06:25 09 Jan 18
Ryan worked very hard to see our roof replacement through to the very end. We had a precious experience with another company that left us in a horrible spot with a defective roof and damages to our home. He was able to get 100% of that fixed and he did ALL the work so we didn’t have to lift a finger. This company has integrity and I HIGHLY recommend it to anyone with storm damage needing repairs.
Mary C.
05:00 09 Jan 18
Phoenix Exteriors has helped with fixing my boyfriend's roof after this girl Abigail was driving around and brought it to his attention that his roof was missing a few shingles after a big storm. She was very helpful and professional and he definitely was happy with the way it turned out.
Kessa R.
03:26 09 Jan 18
We had a great experience, thanks entirely to Ryan. He walked us through every step of the process, was a great communicator, and we were very pleased with our finished roof. Would (and have!) reccomend Phoenix Exteriors!
Lauren B.
02:05 05 Jan 18
Ryan Manion went the extra mile to help us out. Was responsive to our questions and kept us well informed. Hope we never have to, but we would be happy to work with Phoenix Exteriors again.
Robert O.
22:35 04 Jan 18
We worked with Ryan Mannion. He made the process of replacing our roof painless, taking care of every detail and working closely with our insurance company. The end result is excellent.
Poonam S.
21:22 04 Jan 18
Amazing experience! They really helped us navigate through the insurance papers.
Todd R.
15:04 19 Apr 17
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