DaVinci Select Shake Roof Replacement
Challenge
Homeowner contacted Phoenix Exteriors after a severe 2023 hail storm inflicted significant damage on their traditional wood shake roof. The client was concerned about the ongoing maintenance costs associated with a traditional wood shake replacement.
Solution
Our expert roofing team conducted a thorough inspection, identifying extensive hail damage throughout the roof. Understanding the client's desire for a low-maintenance solution, Phoenix Exteriors presented a variety of options, including traditional wood shake and composite shake alternatives like DaVinci.
Results
Following in-depth research, the homeowner opted for DaVinci Select Shake in Black Oak. This innovative product not only boasts a beautiful, natural look but also aligns perfectly with the client's eco-conscious values. DaVinci shingles require no tree removal and eliminate the need for costly future maintenance. Additionally, the homeowner was impressed by the product's fire rating and the potential for a discount on their homeowner's insurance premium.
Phoenix Exteriors' Intervention Saves the Day: While the homeowner's initial insurance claim for a full roof replacement was denied, Phoenix Exteriors didn't back down. Our team meticulously documented the hail damage and provided evidence that the insurance company's proposed repair methods violated the manufacturer specifications. With this comprehensive documentation, Phoenix Exteriors successfully advocated for the homeowner, resulting in full coverage for a complete roof replacement.
Impact
Thanks to Phoenix Exteriors' expertise and unwavering client advocacy, the homeowner received a brand new, low-maintenance roof, free from hail damage. This project exemplifies our commitment to:
- Comprehensive Roof Inspections: Our team identifies roof damage with precision, ensuring your claim reflects the true extent of repairs needed.
- Client Education: We empower clients to make informed decisions by presenting a variety of roofing options and their associated benefits.
- Insurance Advocacy: Phoenix Exteriors fights for your best interests, ensuring you receive the compensation you deserve.